Utah: Working Smart for Utah’s Kids
- Efforts to simplify application and enrollment process through system enhancements, policy and procedure.
- Investments in new information systems which reduce paperwork and make eligibility and renewal processes more efficient.
- Development of partnerships with schools.
- Lack of data analysis to guide improvements.
- Limited number of community partners.
- Remove administrative barriers to enrollment and retention.
- Streamline application and renewal processes.
- Augment client education information.
- Integrate data from federal and state programs.
- Strengthen partnerships with community-based organizations.
- Focus on exchange/reform work and issues.
- Develop a screening tool for the current exchange.
- Analyze disenrollment and churning rates in Medicaid and CHIP.
- Implement customer-oriented updates to online consumer case management system (MyCase)
- Design and create interfaces and system enhancements in eREP; an electronic system that supports eligibility determinations and benefit calculation for Medicaid, CHIP, TANF, SNAP, Child Care and other programs.
- Analyze and revise current correspondences sent via eREP
- Ensure communications, such as targeted outreach, are available in multiple languages
- Implemented eREP in 2004, which supports the exchange of eligibility data between multiple programs
- Launched Utah Health Exchange in 2009
Click here for a profile of Utah’s Medicaid and CHIP programs and to learn about the state’s enrollment and renewal simplification strategies.
“I am committed to improving access to healthcare for the uninsured. I am committed to making the necessary changes to increase enrollment and retention of eligible children in public programs.” – Utah Governor Jon Huntsman, 2008